Did you know it costs 7x more to acquire a new customer than retain and sell to an existing one?

Clients ask me all the time, "what is one of the best strategies to grow revenue?” I always ask them first about their strategies to upsell to their current and previous customer base. If someone has purchased from you once and you have proven to them that your company has added value and given them the result(s) they were looking for, what offers do you have for them next? How are you nurturing them to the next sale?

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clientSeema Alexander
Is your company positioned for growth or stagnation?

Did you know that effective brand #positioning can drive higher profits? Entrepreneurs/CEOs who do the work to effectively position their brands are able to extract more value from the market. They have a deeper understanding of their customers’ needs and what it takes to fill those needs, which means they can charge premium prices and still capture more of the overall market. Since their business is well-positioned it will start to sell itself—by delivering on their brand promise exceptionally well.

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clientSeema Alexander
5 Questions to Ask Yourself If You Are Not Attracting Your “Ideal” Client

Ever feel like you have tried everything but you are not attracting the right type of client you want for your business. Your current customers are asking for more time with you, and they expect it, yet don't value it. They want more custom changes to your core product offering but are not willing to pay extra. They complain because they haven't seen the full results you have promised---and in the end, they are draining you mentally and financially.

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clientSeema Alexander
Why do visions and missions evolve in companies and why is it important to revisit if you are in growth mode?

When you started your #business, you had an idea of who you wanted to be; who you wanted to serve; how you were going to make money or make a large impact. But as you launched, built, and grew, who you were when you first started is not normally who you have become. It’s the nature of business. You live, you learn, and 9 out of 10 times you have to pivot to grow.

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Seema Alexandervision, mission
How Eight Entrepreneurs Are Pivoting To Stay Relevant And In-demand In Midst Of Crisis

In last week’s article Part 1: Strategies to Help You Sustain and Grow Your Brand and Business in Uncertain Times, I shared the importance of companies shifting from a selling to a serving mentality. The article shared what many entrepreneurs were doing to support their customers, prospects, and communities in the midst of the chaos.

If you missed it, please do take a few minutes to review. In these unprecedented times, the brands/businesses that can show empathy and have the capacity for authentic servant leadership when your community needs it most will leave lasting impressions for years to come.

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Seema Alexander